Voice: 262.633.7577 Email: jmtotsch@exepc.com
Goal-oriented Information Technology professional who enjoys a challenge and is committed to the highest quality standards.
Effective team player with proven communication skills; skilled in creating staff loyalty and empowering employees to excel.
COMPUTER SKILLS
Operating Systems: DOS, Windows 95/98 and Windows 2000 Professional
Programming Languages: Visual Basic, HTML, VBA and Visual Basic Scripting.
Proficient knowledge of the following software: Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft Publisher, Microsoft FrontPage, Microsoft HTML Helper, Microsoft PhotoDraw, ACT, Adobe PageMaker, Adobe Page Mill, Adobe PhotoShop, Adobe Illustrator, CorelDraw, Corel Photo Paint, Corel Quattro Pro, Corel Paradox, QuickBooks, Goldmine and Ghost.
Computer Consultant
Kelly
Services, Racine, WI
Oct. 2000 – Present
Competed
user documentation regarding use of laptops; including hardware and software
instructions
Researched
and implemented new computer systems. Tested various hardware and software
solutions. Tested new images on both desktops and laptops. Set up various
companies’ accounting software. Designed Timesheets linking jobs and hours to
accounting software. Designed and Implemented Informational Website.. Conducted
research study on remote connectivity; including cost and procurement time for
local company. Designed and implemented Database Program, utilizing Access and
Excel to track projects, bids and payroll. Responsible for writing Instructional
materials and technical documents, including software manuals for company’s
software programs.
Purchasing Manager
Sierra, Inc, Racine, WI
Aug. 1999-Sept.2000
Purchased
computer hardware and software from various vendors. Coordinated on time
delivery of stock items for retail sales and computer builds. Researched
computer hardware and software for capability issues. Designed computer systems
based on research results. Maintained a current price listing of all parts sold
for both sales and builds in both MS Excel and MS Access and linked the
information to MS Publisher for use in a sales brochure.
· Purchasing Assistant/CE/Mentor Program Coordinator
MJ Care, Racine, WI
Dec. 1998-Aug. 1999
Assisted
Corporate Director of Purchasing in the acquiring of necessary items for various
rehabilitation facilities. Maintained old inventory program to track all
inventory items throughout the corporate and off-site facilities. Designed and
programmed new inventory program with Visual Basic, using MS Access. Program
designed to be networked to three different computers, using individual password
logins Wrote user manual to describe new database software.. Used MAS 90 to
enter purchase orders. Tracked continuing education reimbursements for
associates and available funds via an MS Excel spreadsheet.
· Computer Processing Scheduler
MSS/Cyclone Computers,
Franksville, WI Jan.
1998-Sept.1998
Schedule
people and resources associated with service delivery. Designed and implemented
custom MS Access database (programmed with Visual Basic) used to control
registration, customer information, warranty specifics, and internal inventory
information. System enhanced to generate client mailings based upon warranty
expiration dates and warranty type. Produced technical documentation and
provided training in the use of this system to other departments
· Technical Support Manager
Image Innovation, Racine,
and WI
Aug. 1996-Dec. 1997
Responsible
for writing all instructional materials and technical documents, including
software manuals for company’s programs Directly responsible for servicing and
maintaining client’s software, including installation and set up. Designed
artwork for these manuals. Conducted all in-site and off-site training. Staffed
help desk and designed an Access Database to track customer's calls and programs
sold.
References and Sample Documentation are available
upon request